Returns & Exchanges

At TretinoinBuy, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused products.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and a brief explanation for the return.

• 2.
  Prepare the Package

  Ensure the product is in its original, sealed packaging and securely pack it to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label and drop off the package at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.